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Post by account_disabled on Oct 24, 2023 23:55:49 GMT -6
Amazon also offers products related to a user's query - even if the exact query did not return results - which helps keep customers on the site and increases the chances of completing a transaction. 3. Zappos Zappos – an online retailer that specializes in shoes, clothing and accessories – also manages its no-results site well. When users can't find the product they're looking for, Zappos offers: Suggestions for changing or simplifying the query; Browse options for popular categories; Possibility to use customer service assistance. All of these solutions help minimize user frustration and help them continue shopping on the site. Zappos site management with no results Remember that the key is always to provide users with phone number list options and guidance on what they can do next. You should not leave them on page “0” without further guidance or any instructions. If you understand their needs and offer clear communication. You will increase the chance of keeping users on your website and turning them into customers. article Example of the CCC company Automation of survey data with Synerise + SurveyLab integration How does SurveyLAB Integration with Synerise work? What's more? See other entries: All Automatic scenarios Building and enriching the customer base Omnichannel Personalized promotions Personalized Content AI predictions and recommendations.
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